answers

How far from Whistler Village is Pinetree Chalet?  

7 km (4 miles) - approximate 7 minute drive

Is internet available?

Yes, free internet is available.  Speed is 75 mbps.  Connection info will be provided. 

Is there parking?  How many cars?

Private parking (free) is included for up to 5 cars in summer, and 3-5 cars in winter, depending on snowfall. 

Are there laundry facilities?

The house has a washer and dryer.  We provide eco-friendly soap to get you going.

Are sheets provided?

Yes.  Beds will be made up for you.  They also have memory foam or New Zealand wool toppers for extra comfort.

What are policies on smoking and alcohol?

Smoking, vaping, drug use, cannabis strictly forbidden - inside or outside our home. Responsible drinking only - absolutely NO PARTIES!  Failure to comply will result in eviction without refund.

Are there special considerations for driving to Whistler in the winter?

Although the roads are very well maintained during snowy conditions, winter tires or chains are required to travel past Squamish from October to April.  This rule may be enforced, and cars without these requirements may be denied passage.

What is there to do in Emerald Estates?

Green Lake - boat (Whistler's only lake for motorized boats), fish, snowshoe, x-country ski

Green Lake Park, One Duck Lake, Emerald Park

Interesting neighbourhood walks, mountain biking and hiking trails .

Is Pinetree Chalet child-friendly?

You bet!  The house is great for families.  The yard is surrounded by trees.  Floor mats are perfect for young children that might "roll" at night.  Let us know you have young children and we will give you tips for keeping both them and our house safe, and advice for family-friendly activities.  You'll find a movie library with kids and family movies for you to enjoy.  We require parents to partner with us in ensuring our home, yard and contents are cared for.  A responsible adult must be on site when children are present.

Are pets welcome?

We're sorry - with wood floors, leather furniture, plus the potential for allergy issues our home isn't a good fit for pets.

What happens if I see a bear?

It is not unusual to see bears in Whistler.  Do not attempt to pet or feed them.  Never leave food or garbage outdoors.  Keep your distance, when possible, and let them know of your presence by talking loudly in a calm voice, banging pots or whatever loud noises you can make.  Do not turn your back to the bear but do not make direct eye contact, and make yourself look as large as possible - put young children on your shoulders, and wave your arms.  Carefully walk backwards away from the bear, talking loudly, so he knows you are not a threat.  Do not challenge the bear, nor back off if it charges you - it is a sign of weakness - stand your ground.

Should I bring firewood?

Our fireplace is propane fueled.  Outdoor fires require a permit, and are banned from June to the end of September.

Where can I buy groceries in Whistler?

Your Independent Grocer is Whistler's newest grocery store - 1.8 miles away, with competitive prices.

Nesters Market and IGA Marketplace are fully-stocked grocery stores. Nesters offers online shopping with delivery.

Alpine Meadows Market is a convenience market with a great deli.

If you're up for a beautiful drive, Pemberton Valley Supermarket is a favourite grocery store of ours.