rental policies

policy

We ask occupants to observe our rental policies when staying at Pinetree Chalet:

Please treat our family vacation home and contents with respect while you enjoy your stay.
No noise from 10pm - 8am. Guests are expected to uphold the peaceful nature of the area at all times.
No parties; no stags, bachelorettes or "entertainers"; no drugs, smoking, cannabis, vaping.
We no longer rent to men's groups. If you feel your group should be an exception, let's discuss further.
Responsible consumption of alcohol only (you get the idea.... come here to enjoy yourself, NOT to party).
Age 27+ to rent; a responsible adult must be on-site whenever children are present and uphold house rules.
The person renting should be staying in the home. No third-party bookings.
Check-in time is after 4pm; check-out time is 10am. For back-to-back rentals an extension may not be possible.
All overnight guests and daytime visitors must be registered. Drop-ins not permitted.
Private parking provided on site for a limited number of vehicles. Street parking is seasonal based on snow. Check with us about parking regulations.
Pets may be permitted on a case-by-case basis - please inquire. Pet fee applies when approved.
For cancellations, a full refund will be given only if the house is re-rented.
A damage deposit by cheque, cash or credit card is required prior to arrival Guests must agree to cover any additional expense/cleaning/damage/fine incurred with their rental. Add 3% to credit card payments.
All items provided for your stay are to remain on the property.
The following areas are not accessible to guests: garage, utility room, storage areas.
Outdoor security cameras on site. There are none indoors where privacy is expected.
Our free wifi is for personal use, emails, social media and web surfing - streaming is not supported.
Pinetree Chalet owners will not be held responsible for disruption of plans, damage, accidents or death. Please arrange for your own insurance prior to your stay.