policy

We ask our guests to observe our rental policies when reserving and staying at Pinetree Chalet:

age 25+ to rent; a responsible adult must be on-site whenever occupied
responsible consumption of alcohol only; no drugs or banned substances
no parties; no stags or "entertainers"
Whistler bylaws ban noise from 10:00 pm - 8:00 am. Our guests are expected to strictly adhere to this.
all guests & visitors to the premises must be registered and paid for prior to rental
check in time: 4:00 pm - check out time: 11:00 am - ask about the possibility of extending these times
we offer a non-smoking facility (indoors and outdoors)
pets may rarely be permitted on a case-by-case basis - additional fee may apply
please leave the kitchen and bbq in the condition you found them
standard cleaning upon departure is included in the rate. Excess or additional cleaning during your stay is chargeable.
25% deposit, balance due 6 weeks prior to rental. Failure to make payment may result in forfeit of your booking.
for cancellations, a refund will be given only if the house is re-rented
a damage deposit or credit card information will be required prior to occupancy
our free wifi is for personal use, emails, social media and web surfing - downloading or streaming is not permitted

We will ask you to sign our full Rental Policies when booking which will be included with the the reservation paperwork.