contact us

phone: 604-288-1193 (9am-9pm Pacific Time)
web:  www.PinetreeChalet.ca
email:  stay@pinetreechalet.ca

booking procedure

How to reserve your dates:
  1. Please read through our rental policies to ensure your group is a good "fit" with our home.
  2. Fill out the contact form (left) or email us your dates & number of guests.  Share a few details about your group and nature of your stay.
  3. A quote & registration form will be emailed to you.   
  4. When you are ready to confirm your booking, fill out & send back the form & rental policies along with a 25% deposit.
  5. Your balance of payment is due 6 weeks before arrival.
  6. A welcome package will be sent 2 weeks before arrival, or upon request.

Are credit cards accepted? Other forms of payment?
- Yes, we take credit cards through PayPal (4% PayPal fee). 
- We also accept email or bank transfer, HyperWallet, cash or cheque.
- Please cover any fees incurred for processing the payment method of your choice, when applicable.

We can accept USD checks.  Ask us for a quote in USD.

answers

to frequently asked questions: (click this link)